Call For Proposals: Visitor Experience Conference

VEC_colorWant to work toward enriching your career this weekend? Submit a session proposal for the 2017 Visitor Experience Conference. This year’s theme, The Next Step, focuses on the evolving and adapting role visitor experience departments play in the cultural sector as museum and other sites change how they interact with the community. Have a story to share or something to say? Submit your proposal by this Monday, April 3 for consideration. Below is more information on the theme and submission process.

The Next Step

Visitor experiences in cultural institutions are rapidly evolving. As time progresses, the museum is seen as a forum for debate, an advocate for social justice,  a necessary supplement to a formal education, and an inclusive environment for all. These changes test visitor experience departments as institutions host more events, programs expand beyond museum walls, and interactions with visitors enter challenging territory. Join us in Philadelphia this October to take the next step in fostering this new age in culture and promoting the idea of an inclusive experience for all our visitors.

We welcome creative, innovative and forward-thinking proposals focused on the 2017 theme The Next Step. Please consider one of the following theme topics that may be relevant to initiatives that developed visitor experiences at your institution…

  • Building Redesign and Way Finding
  • Visitor Models
  • Inclusion Initiatives
  • Evaluation
  • Partnerships
  • Expansions
  • Innovative Programming

General session topic proposals are also welcome and can address one or more of the following:

  • Accessibility
  • Community Engagement
  • Strategic and Master Planning
  • Budget Basics
  • Visitor Services 101
  • Internal and External Communication
  • Sustainability
  • Staffing and Hiring

Please follow these guidelines for submitting:

  • Proposals must be submitted by Monday April 3, 2017. Only complete submissions will be reviewed
  • Panels are 45 minutes in length (this includes time for question and answers)
  • Panels will ideally have some interactive/action element
  • While case studies are nice, please balance them with actionable and concrete ideas that attendees can use at their own institutions
  • If there is more than one presenter working on a proposal together, please establish a point of contact
  • Have an idea that does not align with this year’s theme?  Please send us an email at  We would be happy to discuss the idea and provide feedback on whether it is a good fit for this year’s conference



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